12 Orr Close, Hawkinge, Folkestone, Kent CT18 7QT 07830861693 [email protected]
B 01/10/91KRISTINA Suzanne dAWemployment experienceNovember 2013 – Present Cedar House Residential HomeDEPUTY MANAGERResidents health and well beingDispensing of prescribed medication Ordering medication, counting medication, audits, returns and preparing MAR charts Reviewing care plans To maintain regular contact with residents family’s and other health professionals To check the dairy for daily events Show prospective residents and family around the homeFeedback to staff on duty and cascade information Respond to visitors requests and demands and offer appropriate hospitalityOn call, identified on rota.Be assistance of manager when neededSENIORMonitor health and well-being of residentsDispense medication to residents which have been prescribedMonitor tasks are being carried out during the shift and assume overall responsibility in absence of Manager/Deputy ManagerContact Manager/Deputy Manager in an emergency situationRecord and report in medical reports On call, when required Check dairy for daily events Review care plans Take down details for Manager/Deputy Manager in their absenceTo assist with deliveries Respond to visitor’s requests and demands, and offered appropriate hospitabilityAttend meetings and training To perform any reasonable duties as requiredCARERMonito Health and safety, well-being of residentsHigh standard of personal careEnsure home is clean and tidyAnswering telephone in a polite and courteous manorPreparing for meal timesReport/Record accurately in message book/day bookRecord all messagesPerform any reasonable duties as requiredTo keep up to date with homes policies and procedures Ensure security checks are carried out Ensure the safety of all residents Attend all training and meetingAttend fire evacuation training.Inform the person in charge/Manager of any incidents, accidents or faulty equipmentOctober 2012 -November 2013 Home Care Assistant – SAGA HOMECAREGetting to know clients and their interests and needsHelping with personal care i.e washing, using the toilet and dressingFood preparation and feeding Giving out medicationCarrying out general tasks like housework, laundry and shoppingHelping clients manage their budget, pay bills and write lettersSupporting families to get used to new caring responsibilitiesGiving emotional and practical support to adults and young peopleWorking with other health and social care professionals to provide individual care and development plansAwake nights in specialist Tracheostomy May 2012 –October 2012 Out of Hours Co-Ordinator – SAGA HOMECARE Dealing with emergency care rota’s outside of normal business hours for all of UKEnsuring call times are kept on scheduleCommunicating and managing carersCovering sickness and emergency absence of carersCommunicating with outside agencies such as Police, social services etcUse of inhouse computing systemHaving excellent telephone and communication skillsBeing a strong team playerJanuary 2011—May 2012 Sales Assistant – SainsburysInsuring excellent customer care at all timesWorking departmental team withing large organisationRun department in managers absenceUse of inhouse computing systemMeet daily targets and deadlinesOrdering and stock controlMaking cross sales April 2009—January 2011 Bar Maid – Cherry Pickers Public HouseServing drink to the general publicBeing courteous at all timesDay to day management of the pub when landlord is absentEducation and qualifications2003-2007Pent Valley School, Folkestone, KentGCSE passedEnglish Literature English Language Science (Chemistry, Physics, Biology)Mathematics Religious EducationArtComputer Information Technology FrenchTextiles 2007-2010Canterbury College , Canterbury, KentNVQ 1 ; 2 ; 3 HairdressingPassed NVQ Level 1 hairdressingPassed NVQ Level 2 hairdressingPassed NVQ Level 3 Hairdressing2013-Present Cedar House Residential HomeNVQ Health and Social CAreNVQ Level 2 – PassedNVQ Level 3 – Passed Diabetic TrainingOther achievementsOCR Level National Certificate ICT awarded ‘A’ Duke of Edinburgh Bronze award Duke of Edinburgh Silver award Try Angle awardPersonal BII LicenseCurrent First Aid certificateGoldwell Trainingpersonal informationI am a reliable, hardworking person with a caring and trustworthy nature. Since working in customer based roles I have acquired excellent listening and communication skills ensuring customer satisfaction at all times.
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Although I am able to work under my own initiative, I value being part of a team and have always considered myself to be a strong team player. I am renowned for being a quick learner and have a confident and natural ability to adapt to any given situation. references References are available on request