ADVANTAGES AND DISADVANTAGES OF ORAL/VERBAL COMMUNICATION.
Communication is defined as the process whereby there is an exchange of information between two individuals through common system of symbols, signs or behavior.(Merriam Webster)
Communication can also be as an expression of idea or feelings ( Nancy Comstock Salem Press Encyclopedia, 2014.)
Can also be defined as the act of conveying intended meaning from one entity to another through the use of a mutually understood signs and semiotic rules.(Wakipedia).
The two major sytems of communication is Oral/Verbal and written communication.
Oral communication has several advantages and disadvantages,
• In terms of time required, oral communication is less time consuming as, For instance when a Lecturer is giving a lecture in class He is able to respond to questions that the student are asking and students can freely give great ideas.
• In oral communication, the speaker and his audience are closer to each other, in terms of individual personality and ideas; this is common in lectures, seminars and research meetings.
• In some scenarios like acting and singing the actors are able to reach their hearts of the audience, either through singing, dramatizing or giving a short speech.
• Verbal communication is also advantageous in that in some areas, it’s the only means of communication available, for instance in remote parts of the country, most common one is using Radio communication, thus keeping people informed.
• Oral communication is also usable is some unique circumstance, for example where the person cannot read or write, and also if the person is bland, it comes in handy if the person cannot use brails.
• Oral communication in terms of resources is also cheap since its readily available and no substantial amount of investment is require, also very fast and less time consuming.
However Oral communication has the following disadvantages:
• Oral communications can distort or exaggerate the message, these leads to wrong information being relayed to the other party and can thus lead to huge losses or even lead to collapse of business.
• Oral communication once spoken cannot be stored for future reference, once spoken its final.
• Oral communication cannot also be used in some instances due to the nature of some risky occupations such as the military, police and secret service, this kind of communication has been limited in that area because of dangers like plugging of the listening devices or being overheard by the enemies.
• Oral communication cannot be appropriate in some instances like campuses, universities and colleges have difficulties in teaching and training students due to relying heavily on verbal communication. Because of this, lecturers and teachers who teach courses concentrating mainly on theory in form of speech realized that the only way to drive a point home from any of these courses is by using hands, heads and legs in expressing a reaction, and even shape. As today’s world becomes more sophisticate, verbal communication in training institutes is becoming confusing more and more , as materials for study and teaching increase.
• Oral communication is not applicable is some instances, for example when dealing with a deaf person.
Randall McCutchem, James Schaffer and Joseph R. Wycloff (1994). Communication Matters . West Publishing Company, United States of America.
Warren K. Agree, Philip H. Ault and Edwin Emery. New York (1988) Introduction to Mass Communication. Ninth Edition. Harper and Row, Publishers, United States of America.
Comstock Nancy , Salem Press Encyclopedia, 2014.