OBJECTIVE• To establish a proficient marketer with competitive values that ensures trust and longevity of usage to esteemed customers.EDUCATION The University of Tampa August 2016 – Present Senior- under Bachelor of Science in Marketing Currently GPA: 3.2 Relevant courses Entrepreneurship • Evaluate entrepreneurial traits and entrepreneurial experience.• Analyze the feasibility of business concepts.• Develop a general understanding of pro-forma financials and forecasting.
• Identify the legal and regulatory environment impacting a new business.• Evaluate the role of creativity and innovation in new venture development.Marketing research • Apply the marketing research process to solve a problem.• Explain different research techniques as they relate to the collection and analysis of data.• Apply statistics to convert raw data into meaningful information.• Interpret basic statistical information and use it to make meaningful marketing decisions.Marketing strategy• Identify principle of business plan, marketing management and marketing strategy.• Polish professional communication skills.
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EXPERIENCEWorked part-time while attending high school at National Bank in Kuwait 2009 – 2012 Call Center • Collected customer feedback and made process changes to exceed customer satisfactions.• Built customer loyalty by placing follow up calls for customers who reported an issue.• Solving customer’s issue and finding their needs.• Address customer service inquiries in a timely and accurate fashion. • Calling the customers to give them great offers.
Teller• Learned banking protocols.• Process standard teller transaction for customers including servicing client accounts, managing safe deposit, cashing checks, and balancing cash drawers.Owned a pastry restaurant 2010 – 2012• Listening to customer complaints and acting on them. • Managed five employees• Controlled inventory of food on a weekly basis to minimize food costs.• Making marketing and advertising.• Built a strong relationship with customers.
LEADERSHIP• A member of Kuwaiti Students Union. 2018 – Present • A member of Kuwaiti Student Organization Club. 2018 – Present • Volunteering a marathon sponsored by NBK. May 2017 SKILLS• Bilingual in Arabic and English.
• Computer: Excel, Word, Access, PowerPoint, and SPSS.Awards • Kuwait Embassy Good Student award. Spring 2017 • Kuwait’s Ministry of Higher Education Outstanding Student Reward for the year 2017