The level of organisational learning, in which an

The trend using two concept, which is organisational learning and the learning organisation (West, 1994) to understand how learning occur in the organization (Tsang, 1997). Easterby-Smith (1997) say there are many secondary data of LO is based on the case studies of organisations that have successful and sometimes rely on public relations that on any grounded studies. For examples, successful LO is Sony. In addition, Eastweby-Smith (1997) say learning within organisations is increasingly important to sustaining a competitive advantage. Therefore, if organisation need to know the theory and practice of organisational learning to adopt both learning concept to competitiveness.

Tsang (1997) defined LO refers to a particular type of organisation in and of itself while organisational learning is a types of activity carry out in an organisation. Furthermore, LO is the highest level of organisational learning, in which an organisation has achieved the ability to transform themselves and even the development and their members (Argyris & Schon, 1978). A LO is an organisation skilled at create, acquire, transform, use the information and knowledge the behaviour to make new knowledge and insights.

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These are the foundation for organisational learning and improvement.


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