trtransact insurance corporation tic overview jim is the new vice president introduced to improve working condition. the most prominent symbol of change was the claim management credo that outlines every claims managers may follow. after evaluation the result was bad. a what are the pushing factors that lead to implement the change some indications are 1. some manager and employees had disputes 2. two managers quit 3.
three managers asked to put down their position 4. many managers felt bad because their individual comments were shared. main causes of the symptoms meaning of top down power and influence leadership authoritative top-down management meaning of manager employee conflicts dissatisfaction work- life balance managers and employee. physical layout of the company workspace design of office adjuster work in tiny cubicles jim didnt keep his promise to hismanager jim didnt prepare the solution for the outcome actions taken by transact insurance corporation tic to correct the problems give a reward and incentive system for both according to the workplace stressor: high workloads isolation individuals privacy right and self-esteem i to less influence